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Machine translation
1. (WO2010029244) COMMUNICATION METHOD AND SYSTEM FOR DETERMINING A SEQUENCE OF SERVICES RELATED TO A CONVERSATION
Latest bibliographic data on file with the International Bureau   

Pub. No.:    WO/2010/029244    International Application No.:    PCT/FR2009/051632
Publication Date: 18.03.2010 International Filing Date: 26.08.2009
IPC:
H04L 12/58 (2006.01), G10L 15/26 (2006.01)
Applicants: ALCATEL LUCENT [FR/FR]; 3, avenue Octave Gréard F-75007 Paris (FR) (For All Designated States Except US).
BOUSSARD, Mathieu [FR/FR]; (FR) (For US Only).
PASTOR, Alain [FR/FR]; (FR) (For US Only)
Inventors: BOUSSARD, Mathieu; (FR).
PASTOR, Alain; (FR)
Agent: LE FLOCH, Claire; Alcatel-Lucent International 32, avenue de Kléber F-92700 Colombes (FR)
Priority Data:
0856129 11.09.2008 FR
Title (EN) COMMUNICATION METHOD AND SYSTEM FOR DETERMINING A SEQUENCE OF SERVICES RELATED TO A CONVERSATION
(FR) PROCEDE ET SYSTEME DE COMMUNICATION POUR LA DETERMINATION D'UNE SEQUENCE DE SERVICES LIES A UNE CONVERSATION
Abstract: front page image
(EN)The present invention relates to a method of determining a sequence of services related to a conversation in which a user (12) participates from a communication system (1) as well as an associated communication system (1). According to the invention, the method comprises the steps of: recovering (E2) all the expressions uttered in the course of the conversation; semantic analysis (E31) of the expressions recovered; selecting (E32) of a plurality of services from a list of previously registered services, as a function of at least said semantic analysis, each service of said list being runnable from said communication system (1); contextual analysis (E33) of the expressions uttered in the course of the conversation; determination of a sequence of said services selected as a function of the contextual analysis; display (E4) on said communication system (1) of the sequence of selected services.
(FR)La présente invention concerne un procédé de détermination d'une séquence de services liés à une conversation à laquelle participe un utilisateur (12) depuis un système de communication (1) ainsi que le système de communication (1) associé. Selon l'invention, le procédé comprend les étapes de : récupération (E2) de l'ensemble des expressions énoncées au cours de la conversation; analyse sémantique (E31) des expressions récupérées; sélection (E32) d'une pluralité de services à partir d'une liste de services préalablement enregistrés, en fonction d'au moins ladite analyse sémantique, chaque service de ladite liste étant susceptible d'être lancé à partir dudit système de communication (1); analyse contextuelle (E33) des expressions énoncées au cours de la conversation; détermination d'une séquence desdits services sélectionnés en fonction de l'analyse contextuelle; affichage (E4) sur ledit système de communication (1) de la séquence des services sélectionnés.
Designated States: AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IS, JP, KE, KG, KM, KN, KP, KR, KZ, LA, LC, LK, LR, LS, LT, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PE, PG, PH, PL, PT, RO, RS, RU, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW.
African Regional Intellectual Property Organization (BW, GH, GM, KE, LS, MW, MZ, NA, SD, SL, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Organization (AM, AZ, BY, KG, KZ, MD, RU, TJ, TM)
European Patent Office (AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, SE, SI, SK, SM, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, ML, MR, NE, SN, TD, TG).
Publication Language: French (FR)
Filing Language: French (FR)