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1. (WO2005033903) DYNAMIC CALL RESPONSE SYSTEM
Latest bibliographic data on file with the International Bureau   

Pub. No.: WO/2005/033903 International Application No.: PCT/US2004/032562
Publication Date: 14.04.2005 International Filing Date: 01.10.2004
IPC:
H04M 3/436 (2006.01) ,H04M 3/533 (2006.01)
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
3
Automatic or semi-automatic exchanges
42
Systems providing special services or facilities to subscribers
436
Arrangements for screening incoming calls
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
3
Automatic or semi-automatic exchanges
42
Systems providing special services or facilities to subscribers
50
Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers
53
Centralised arrangements for recording incoming messages
533
Voice mail systems
Applicants: SPENCER, Bradford, L.[CA/CA]; CA (UsOnly)
TRUEMAN, David, W.[CA/CA]; CA (UsOnly)
TERRY, George, Alexis[US/US]; US (UsOnly)
AMERICA ONLINE, INC[US/US]; 22000 AOL Way Dulles, VA 20166, US (AllExceptUS)
Inventors: SPENCER, Bradford, L.; CA
TRUEMAN, David, W.; CA
TERRY, George, Alexis; US
Agent: RENNER, W., Karl; Fish & Richardson P.C. 1425 K Street, N.W. 11th Floor Washington, DC 20005-3500, US
Priority Data:
10/674,82101.10.2003US
10/939,99614.09.2004US
10/952,38229.09.2004US
Title (EN) DYNAMIC CALL RESPONSE SYSTEM
(FR) SYSTEME DE REPONSE DYNAMIQUE A UN APPEL
Abstract:
(EN) Responding to a telephone call made by a calling party (110) includes receiving a first telephone call and identifying an account associated with the telephone number to which the first calling party (110) directed the first telephone call. Configuration data related to the account is accessed. A first identity associated with the account is identified based on the configuration data accessed. A first electronic communication is sent to a computer (170A) of a first called party (120, 170) associated with the first identity. The first called party (120, 170) may respond to the first electronic communication by dynamically and manually inputting a call redirection telephone number, sending an e-mail, or sending an instant message. If the call redirection telephone number is inputted, the first telephone call may be redirected to the call redirection telephone number.
(FR) L'invention concerne un procédé de réponse à un appel téléphonique établi par un appelant, qui comporte les étapes consistant à : recevoir un premier appel téléphonique et identifier un compte associé au numéro de téléphone auquel est destiné le premier appel téléphonique ; accéder à des données de configuration liées au compte ; identifier une première identité associée au compte sur la base des données de configuration consultées ; envoyer une première communication électronique à l'ordinateur du premier appelant associé à la première identité ; et faire en sorte que le premier appelé réponde à la première communication électronique en composant dynamiquement et manuellement un numéro de téléphone de réacheminement d'appel, en envoyant un courriel ou un message instantané. Si un numéro de renvoi d'appel est introduit, le premier appel téléphonique peut être réacheminé vers le numéro de téléphone de réacheminement.
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Designated States: AE, AG, AL, AM, AT, AU, AZ, BA, BB, BG, BR, BW, BY, BZ, CA, CH, CN, CO, CR, CU, CZ, DE, DK, DM, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, HR, HU, ID, IL, IN, IS, JP, KE, KG, KP, KR, KZ, LC, LK, LR, LS, LT, LU, LV, MA, MD, MG, MK, MN, MW, MX, MZ, NA, NI, NO, NZ, OM, PG, PH, PL, PT, RO, RU, SC, SD, SE, SG, SK, SL, SY, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, YU, ZA, ZM, ZW
African Regional Intellectual Property Organization (ARIPO) (BW, GH, GM, KE, LS, MW, MZ, NA, SD, SL, SZ, TZ, UG, ZM, ZW)
Eurasian Patent Office (AM, AZ, BY, KG, KZ, MD, RU, TJ, TM)
European Patent Office (EPO) (AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HU, IE, IT, LU, MC, NL, PL, PT, RO, SE, SI, SK, TR)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, ML, MR, NE, SN, TD, TG)
Publication Language: English (EN)
Filing Language: English (EN)