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1. WO2001063377 - INTERNET ACCESSIBLE DATABASE WITH TELEPHONE ENTRY CAPABILITY

Publication Number WO/2001/063377
Publication Date 30.08.2001
International Application No. PCT/US2001/040186
International Filing Date 26.02.2001
Chapter 2 Demand Filed 25.09.2001
IPC
G06Q 10/00 2012.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
H04M 3/493 2006.01
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
3Automatic or semi-automatic exchanges
42Systems providing special services or facilities to subscribers
487Arrangements for providing information services, e.g. recorded voice services or time announcements
493Interactive information services, e.g. directory enquiries
CPC
G06Q 10/06
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
10Administration; Management
06Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
H04M 3/4938
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
3Automatic or semi-automatic exchanges
42Systems providing special services or facilities to subscribers
487Arrangements for providing information services, e.g. recorded voice services, time announcements
493Interactive information services, e.g. directory enquiries ; ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
4938comprising a voice browser which renders and interprets, e.g. VoiceXML
Applicants
  • VOIP GROUP, INC. [US/US]; Suite 190 6161 Blue Lagoon Drive Miami, FL 33129, US
Inventors
  • POMPAS, Arie; US
  • CHAPETA, Eduardo; AR
Agents
  • BILLIG, Patrick; Dicke, Billig & Czaja, P.A. Suite 1250 701 Fourth Avenue South Minneapolis, MN 55415, US
Priority Data
09/513,00625.02.2000US
Publication Language English (EN)
Filing Language English (EN)
Designated States
Title
(EN) INTERNET ACCESSIBLE DATABASE WITH TELEPHONE ENTRY CAPABILITY
(FR) BASE DE DONNEES ACCESSIBLE PAR INTERNET AVEC CAPACITE D'ENTREE DE DONNEES TELEPHONIQUES
Abstract
(EN)
A system (50/90) and method for storing and manipulating data relating to an employee of a business is disclosed. The system and method includes an internet accessible database having telephone entry capabilities. The method includes accessing a data storage system (56) through use of a data communication device (52/91), such as a telephone, via a first connection (68/94, 92, 96). Data regarding a remotely located employee (64) is provided to the data storage system via the first connection. The data storage system can also be accessed through use of a computer (54) via a second connection (70) to view the provided data. The provided data can be monitored via the second connection. Various function can be performed on the provided data via the second connection.
(FR)
L'invention concerne un système (50/90) et un procédé destinés au stockage et à la manipulation de données concernant un employé d'une entreprise. Ce système et ce procédé comprennent une base de données accessible par Internet avec capacité d'entrée de données téléphoniques. Ce procédé consiste à accéder à un système de stockage de données (56) par l'intermédiaire d'un dispositif de transmission de données (52/91), tel qu'un téléphone, via une première connexion (68/94, 92, 96). Les données concernant un employé (64) situé à distance sont fournies au système de stockage de données via la première connexion. On peut également accéder au système de stockage de données par l'intermédiaire d'un ordinateur (54) via une seconde connexion (70) afin d'observer les données fournies. Ces données fournies peuvent être contrôlées via la seconde connexion. Plusieurs fonctions peuvent être effectuées sur les données fournies via la seconde connexion.
Also published as
Latest bibliographic data on file with the International Bureau