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1. (WO2001033424) METHOD AND SYSTEM FOR INFORMATION RETRIEVAL

Pub. No.:    WO/2001/033424    International Application No.:    PCT/US2000/026703
Publication Date: Fri May 11 01:59:59 CEST 2001 International Filing Date: Fri Sep 29 01:59:59 CEST 2000
IPC: G06F 17/30
Applicants: GENERAL ELECTRIC COMPANY
Inventors: WEINER, Jared, S.
HONG, Jonah, Chongho
HOLM, Tracie
KURTO, Peter
LESICA, John
RIVERA, Froyd, L.
VERBROEKKEN, Sven
GIARDINO, Suzanne
Title: METHOD AND SYSTEM FOR INFORMATION RETRIEVAL
Abstract:
An exemplary embodiment of the invention is a method for locating information. The method includes generating a query for information at a requestor system and submitting the query to an information provider system over a network. A static information source and an interactive information source are located in response to the query. The interactive information source provides for direct communications between a requestor at the requestor system and a person. A list of the static information source and the interactive information source is provided to the requestor system.