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1. (WO2001031531) METHOD AND SYSTEM FOR PROVIDING PURCHASE INCENTIVES DESIGNED TO INCREASE CUSTOMER LOYALTY
Latest bibliographic data on file with the International Bureau   

Pub. No.: WO/2001/031531 International Application No.: PCT/US2000/021972
Publication Date: 03.05.2001 International Filing Date: 15.09.2000
Chapter 2 Demand Filed: 14.02.2001
IPC:
G07G 1/12 (2006.01) ,G06Q 30/00 (2012.01)
G PHYSICS
07
CHECKING-DEVICES
G
REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
1
Cash registers
12
electronically operated
G PHYSICS
06
COMPUTING; CALCULATING; COUNTING
Q
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30
Commerce, e.g. shopping or e-commerce
Applicants:
CATALINA MARKETING INTERNATIONAL, INC. [US/US]; 11300 9th Street North St. Petersburg, FL 33716, US
Inventors:
DIAMOND, David, M.; US
GRANGER, Daniel, D.; US
Agent:
GHOLZ, Charles, L. ; Oblon, Spivak, McClelland, Maier & Neustadt, P.C. Suite 400 1755 Jefferson Davis Highway Arlington, VA 22202, US
Priority Data:
09/625,06124.07.2000US
60/162,00927.10.1999US
Title (EN) METHOD AND SYSTEM FOR PROVIDING PURCHASE INCENTIVES DESIGNED TO INCREASE CUSTOMER LOYALTY
(FR) PROCEDE ET SYSTEME DE MISE EN PLACE D'INCITATIONS AUX ACHATS DESTINEES A MIEUX FIDELISER DES CLIENTS
Abstract:
(EN) A method, system, and computer program for providing purchase incentives to customers is disclosed. Identifying information of a customer is received by a computer during a purchase transaction at a retail store (figure 1, items 101, 109). The computer determines a purchase incentive associated with the identifying information of the customer and based on purchase history information of the customer, the purchase incentive including a loyalty condition for increasing the customer's loyalty to the store and a reward to be provided to the customer (figure 2, item 205, figure 3, item 307). A printer coupled to the computer prints the purchase incentive. When the customer returns to the store to make another purchase transaction, the computer receives again the identifying information of the customer and determines whether the customer has met the loyalty condition. If the customer has met the loyalty condition, then the customer is rewarded. In alternative embodiments, all or a portion of the processing is performed by a host computer and/or a store computer coupled to the host computer.
(FR) La présente invention concerne un procédé, un système et un logiciel de mise en place d'incitations destinées à des clients. Une information d'identification d'un client est reçue par un ordinateur lors d'une transaction d'achat dans un magasin de détail (figure 1, 101,109). L'ordinateur détermine une incitation d'achat associée à l'information d'identification du client et basée sur l'historique d'achats du client, l'incitation d'achat comprenant une condition de fidélité afin d'augmenter la fidélité du client au magasin ainsi qu'une récompense qui doit lui être remise (figure 2, 205, figure 3, 307). Une imprimante couplée à l'ordinateur imprime l'incitation d'achat. Lorsque le client retourne au magasin afin d'effectuer un autre achat, l'ordinateur reçoit de nouveau l'information d'identification du client et détermine si ce client répond à la condition de fidélité. Si c'est le cas, alors le client est récompensé. Dans d'autres réalisations, tout le traitement ou une partie en est réalisée par un ordinateur hôte et/ou un ordinateur de magasin relié à l'ordinateur hôte.
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Designated States: AE, AG, AL, AM, AT, AU, AZ, BA, BB, BG, BR, BY, BZ, CA, CH, CN, CR, CU, CZ, DE, DK, DM, DZ, EE, ES, FI, GB, GD, GE, GH, GM, HR, HU, ID, IL, IN, IS, JP, KE, KG, KP, KR, KZ, LC, LK, LR, LS, LT, LU, LV, MA, MD, MG, MK, MN, MW, MX, MZ, NO, NZ, PL, PT, RO, RU, SD, SE, SG, SI, SK, SL, TJ, TM, TR, TT, TZ, UA, UG, UZ, VN, YU, ZA, ZW
African Regional Intellectual Property Organization (ARIPO) (GH, GM, KE, LS, MW, MZ, SD, SL, SZ, TZ, UG, ZW)
Eurasian Patent Office (AM, AZ, BY, KG, KZ, MD, RU, TJ, TM)
European Patent Office (EPO) (AT, BE, CH, CY, DE, DK, ES, FI, FR, GB, GR, IE, IT, LU, MC, NL, PT, SE)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, GW, ML, MR, NE, SN, TD, TG)
Publication Language: English (EN)
Filing Language: English (EN)