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1. (WO2001001360) METHOD, COMPUTER SYSTEM AND PROGRAM FOR PROCESSING BETS OR GAMES OF CHANCE

Pub. No.:    WO/2001/001360    International Application No.:    PCT/AT2000/000149
Publication Date: Fri Jan 05 00:59:59 CET 2001 International Filing Date: Fri May 26 01:59:59 CEST 2000
IPC: G07F 17/32
Applicants: TRAIN, Detlef
BUCHNER, Helmut
KRENN, Kurt
Inventors: TRAIN, Detlef
BUCHNER, Helmut
KRENN, Kurt
Title: METHOD, COMPUTER SYSTEM AND PROGRAM FOR PROCESSING BETS OR GAMES OF CHANCE
Abstract:
The invention relates to a method, computer system and program for processing, over the telephone network, bets or games of chance which contain tips and winnings requests. The invention disposes of a database and call distribution means (ACD) which are connected to the telephone network, accept incoming calls, and which distribute them to a plurality of processing queues (Q1-QK). The invention also disposes of a number M of listening or talking terminals (P1-PM) which are connected to M first processing queues (Q), and of means (ASR1-ASRN) for evaluating a caller identification of the caller. A number N of voice recognition modules (ASR1-ASRN) are also provided which are connected to N second processing queues (Q), which convert one or more tips vocally submitted by the caller into a data set that can be processed by a computer, and which store the same with the caller identification in the database. The invention is also provided with a selection evaluating device (ASRi, S) which is connected to the call distribution means (ACD) and which, according to an input selection of the caller, controls the call distribution means (ACD) for routing the call to one of the voice recognition modules (ASR) when the caller elects to submit a tip or for routing the call to one of the listening and talking terminals (P) when the caller elects to receive a winnings request.