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1. WO2000039990 - VOICE MAIL INTERVENTION

Publication Number WO/2000/039990
Publication Date 06.07.2000
International Application No. PCT/US1999/030605
International Filing Date 21.12.1999
Chapter 2 Demand Filed 18.07.2000
IPC
H04M 3/533 2006.01
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
3Automatic or semi-automatic exchanges
42Systems providing special services or facilities to subscribers
50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers
53Centralised arrangements for recording incoming messages
533Voice mail systems
H04M 3/54 2006.01
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
3Automatic or semi-automatic exchanges
42Systems providing special services or facilities to subscribers
54Arrangements for diverting calls for one subscriber to another predetermined subscriber
H04M 3/58 2006.01
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
3Automatic or semi-automatic exchanges
42Systems providing special services or facilities to subscribers
58Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
CPC
H04M 3/533
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
3Automatic or semi-automatic exchanges
42Systems providing special services or facilities to subscribers
50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers
53Centralised arrangements for recording incoming messages ; , i.e. mailbox systems
533Voice mail systems
H04M 3/54
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
3Automatic or semi-automatic exchanges
42Systems providing special services or facilities to subscribers
54Arrangements for diverting calls for one subscriber to another predetermined subscriber
H04M 3/58
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
MTELEPHONIC COMMUNICATION
3Automatic or semi-automatic exchanges
42Systems providing special services or facilities to subscribers
58Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
Applicants
  • ERICSSON INC. [US/US]; 7001 Development Drive P.O. Box 13969 Research Triangle Park, NC 27709, US
Inventors
  • MCKEE, Stephan, W.; US
Agents
  • MOORE, Stanley, R. ; Jenkens & Gilchrist, P.C. Suite 3200 1445 Ross Avenue Dallas, TX 75202, US
  • VAN DYKE, Raymond; Jenkens & Gilchrist, P.C. 1445 Ross Avenue, Suite 3200 Dallas, TX 75202-2799, US
Priority Data
09/220,96523.12.1998US
Publication Language English (EN)
Filing Language English (EN)
Designated States
Title
(EN) VOICE MAIL INTERVENTION
(FR) INTERVENTION SUR UNE MESSAGERIE VOCALE
Abstract
(EN)
A system, method, and apparatus for retrieving a telephone call that has been diverted from an originally called user telephone to an alternative destination, such as a voice mail system or another user telephone. An incoming call directed toward the called user telephone is received at an exchange. The exchange routes the call to the called user telephone and monitors the call to determine if the called user telephone answers the call within a predetermined period. If not, the exchange reroutes the call to the alternative destination. Subsequently, a request is received to retrieve the rerouted call for connection with the originally called user telephone. In response, the exchange connects the call with the originally called user telephone.
(FR)
L'invention concerne un système, un procédé et un appareil permettant de récupérer un appel téléphonique qui a été dévié d'un téléphone d'utilisateur initialement appelé sur une destination de remplacement, telle qu'un système de messageries vocale ou un autre téléphone d'utilisateur. Un appel entrant dirigé sur le téléphone d'utilisateur appelé est reçu au niveau d'un central. Ce dernier achemine l'appel vers le téléphone d'utilisateur appelé et surveille l'appel afin de déterminer si le téléphone d'utilisateur appelé répond à l'appel pendant une période prédéterminée. Si tel n'est pas le cas, le central réachemine l'appel vers la destination de remplacement. Ultérieurement, une demande est reçue afin de récupérer l'appel réacheminé et de le connecter sur le téléphone d'utilisateur initialement appelé. En réponse, le central connecte l'appel sur le téléphone d'utilisateur initialement appelé.
Also published as
Latest bibliographic data on file with the International Bureau