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1. (WO1999063734) METHOD AND APPARATUS FOR IDENTIFYING AND REPLYING TO A CALLER
Latest bibliographic data on file with the International Bureau   

Pub. No.: WO/1999/063734 International Application No.: PCT/US1999/012656
Publication Date: 09.12.1999 International Filing Date: 04.06.1999
Chapter 2 Demand Filed: 30.12.1999
IPC:
H04M 3/38 (2006.01) ,H04M 3/42 (2006.01) ,H04M 3/48 (2006.01) ,H04M 3/533 (2006.01) ,H04M 7/00 (2006.01) ,H04Q 3/72 (2006.01)
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
3
Automatic or semi-automatic exchanges
38
Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
3
Automatic or semi-automatic exchanges
42
Systems providing special services or facilities to subscribers
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
3
Automatic or semi-automatic exchanges
42
Systems providing special services or facilities to subscribers
48
Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
3
Automatic or semi-automatic exchanges
42
Systems providing special services or facilities to subscribers
50
Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers
53
Centralised arrangements for recording incoming messages
533
Voice mail systems
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
7
Arrangements for interconnection between switching centres
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
Q
SELECTING
3
Selecting arrangements
72
Finding out and indicating number of calling subscriber
Applicants:
SOSNOWSKI, Thomas, P. [US/US]; US
Inventors:
PEEK, David, P.; US
FINNIGAN, Paul, F.; US
GARCIA, Rosanna; US
Agent:
HENDRICKS, Therese, A.; Wolf, Greenfield & Sacks, P.C. 600 Atlantic Avenue Boston, MA 02210, US
Priority Data:
09/092,76405.06.1998US
Title (EN) METHOD AND APPARATUS FOR IDENTIFYING AND REPLYING TO A CALLER
(FR) PROCEDE ET DISPOSITIF D'IDENTIFICATION ET DE REPONSE A UN APPELANT
Abstract:
(EN) A voice mail system (10) in which a recipient of a call (user 1) is provided with the ability to reply to an internal or external voice message in a common manner. A method for providing a reply includes identifying a caller, and retrieving an address of the caller from a database (135). Caller origination information is automatically provided with a recorded message from a caller to enable a recipient of the recorded message to reply. Identifying the caller may include search a database (135) using a voice signature of the caller to identify caller information.
(FR) La présente invention concerne un système de courrier vocal (10) dans lequel on donne au destinataire d'un appel (usager 1) la possibilité de répondre, d'une manière normale, à un message vocal externe ou interne. Un tel procédé comprend une identification de l'appelant et l'extraction d'une adresse de l'appelant à partir d'une base de données (135). L'information sur l'origine de l'appelant est automatiquement donnée à l'aide d'un message enregistré à partir de l'appelant, ce qui permet au destinataire du message enregistré de répondre. L'identification de l'appelant peut comprendre une recherche dans une base de données (135) à l'aide d'une signature vocale de l'appelant afin d'identifier l'information le concernant.
Designated States: AU, CA, CN, JP, KR, MX
European Patent Office (EPO) (AT, BE, CH, CY, DE, DK, ES, FI, FR, GB, GR, IE, IT, LU, MC, NL, PT, SE)
Publication Language: English (EN)
Filing Language: English (EN)