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1. (WO1998051092) COMPUTER TELEPHONY INTEGRATION GATEWAY
Latest bibliographic data on file with the International Bureau

Pub. No.: WO/1998/051092 International Application No.: PCT/SE1998/000758
Publication Date: 12.11.1998 International Filing Date: 24.04.1998
IPC:
H04M 3/42 (2006.01) ,H04M 3/51 (2006.01) ,H04M 7/00 (2006.01) ,H04Q 3/00 (2006.01)
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
3
Automatic or semi-automatic exchanges
42
Systems providing special services or facilities to subscribers
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
3
Automatic or semi-automatic exchanges
42
Systems providing special services or facilities to subscribers
50
Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers
51
Centralised call answering arrangements requiring operator intervention
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
M
TELEPHONIC COMMUNICATION
7
Arrangements for interconnection between switching centres
H ELECTRICITY
04
ELECTRIC COMMUNICATION TECHNIQUE
Q
SELECTING
3
Selecting arrangements
Applicants:
TELEFONAKTIEBOLAGET LM ERICSSON (publ) [SE/SE]; S-126 25 Stockholm, SE
Inventors:
LINDEBERG, Jan; DK
SMIDT, Allan; DK
HAMMARSTRÖM, Peter; SE
Agent:
ERICSSON TELECOM AB; IPR Management & Patent Dept. S-126 25 Stockholm, SE
Priority Data:
08/851,89706.05.1997US
Title (EN) COMPUTER TELEPHONY INTEGRATION GATEWAY
(FR) PASSERELLE D'INTEGRATION TELEPHONIQUE PAR ORDINATEUR
Abstract:
(EN) A telecommunications system combines the benefits provided by a public intelligent network and a customer premise equipment (CPE)-based private network to provide enhanced telecommunications services. The public intelligent network includes an IN service control element and an IN switching control element used to provide IN services following IN control procedures. The private telecommunications network includes a computer telephony integration (CTI) server providing CTI services following CTI control procedures. A network gateway is provided between the public and private networks. The network gateway establishes a service logic communication between the IN service control element and the CTI server and permits, for example, the CTI server to request a service from the IN service control element. Events related to the requested service are returned via the network gateway. The network gateway includes a CTI interface that emulates a private branch exchange switch to receive and translate switching service communications from the CTI server, and an IN interface that emulates a public IN node to receive and translate service communications from the service control point.
(FR) L'invention concerne un système de télécommunications qui combine les avantages offerts par un réseau intelligent public et un réseau privé basé sur une installation d'abonné (CPE) afin de fournir des services de télécommunications améliorés. Le réseau intelligent public comprend un élément de commande de services réseau intelligent (IN) et un élément de commande de commutation IN utilisé pour fournir les services IN à la suite de procédures de commande IN. Le réseau de télécommunications privé comprend un serveur à intégration téléphonique par ordinateur (CTI). Une passerelle réseau est implantée entre les réseaux public et privé. La passerelle réseau établit une communication logique de service entre l'élément de commande de service IN et le serveur CTI et autorise, par exemple, le serveur CTI à demander un service à l'élément de commande de service IN. Les événements relatifs au service demandé sont renvoyés via la passerelle réseau. La passerelle réseau comprend une interface CTI qui émule un autocommutateur privé pour recevoir et convertir des communications de service de commutation provenant du serveur CTI, et une interface IN qui émule un noeud IN public pour recevoir et convertir des communications de service provenant du point de commande de service.
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Designated States: AL, AM, AT, AU, AZ, BA, BB, BG, BR, BY, CA, CH, CN, CU, CZ, DE, DK, EE, ES, FI, GB, GE, GH, GM, GW, HU, ID, IL, IS, JP, KE, KG, KP, KR, KZ, LC, LK, LR, LS, LT, LU, LV, MD, MG, MK, MN, MW, MX, NO, NZ, PL, PT, RO, RU, SD, SE, SG, SI, SK, SL, TJ, TM, TR, TT, UA, UG, UZ, VN, YU, ZW
African Regional Intellectual Property Organization (ARIPO) (GH, GM, KE, LS, MW, SD, SZ, UG, ZW)
Eurasian Patent Organization (AM, AZ, BY, KG, KZ, MD, RU, TJ, TM)
European Patent Office (AT, BE, CH, CY, DE, DK, ES, FI, FR, GB, GR, IE, IT, LU, MC, NL, PT, SE)
African Intellectual Property Organization (BF, BJ, CF, CG, CI, CM, GA, GN, ML, MR, NE, SN, TD, TG)
Publication Language: English (EN)
Filing Language: English (EN)
Also published as:
AU1998074592