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1. WO1996003733 - ASSISTANCE REQUEST SYSTEM FOR NETWORKED MULTIMEDIA WORKSTATIONS THAT PROVIDES REMOTE LAUNCHING OF FILES

Publication Number WO/1996/003733
Publication Date 08.02.1996
International Application No. PCT/US1995/009390
International Filing Date 24.07.1995
Chapter 2 Demand Filed 31.01.1996
IPC
G06F 9/44 2006.01
GPHYSICS
06COMPUTING; CALCULATING OR COUNTING
FELECTRIC DIGITAL DATA PROCESSING
9Arrangements for program control, e.g. control units
06using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
44Arrangements for executing specific programs
G09B 5/14 2006.01
GPHYSICS
09EDUCATING; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
BEDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
5Electrically-operated educational appliances
08providing for individual presentation of information to a plurality of student stations
14with provision for individual teacher-student communication
CPC
G06F 9/453
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
FELECTRIC DIGITAL DATA PROCESSING
9Arrangements for program control, e.g. control units
06using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
44Arrangements for executing specific programs
451Execution arrangements for user interfaces
453Help systems
G09B 5/14
GPHYSICS
09EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
BEDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
5Electrically-operated educational appliances
08providing for individual presentation of information to a plurality of student stations
14with provision for individual teacher-student communication
Applicants
  • APPLE COMPUTER, INC. [US/US]; One Infinite Loop Cupertino, CA 95014, US (AllExceptUS)
  • STEIN, Michael, Victor [US/US]; US (UsOnly)
  • WENKER, Paul, Richard [US/US]; US (UsOnly)
  • NEUBIESER, Mark, Alfred [US/US]; US (UsOnly)
  • BUTAH, Jon, D. [US/US]; US (UsOnly)
Inventors
  • STEIN, Michael, Victor; US
  • WENKER, Paul, Richard; US
  • NEUBIESER, Mark, Alfred; US
  • BUTAH, Jon, D.; US
Agents
  • PETERSON, James, W.; Burns, Doane, Swecker & Mathis P.O. Box 1404 Alexandria, VA 22313-1404, US
Priority Data
08/280,34325.07.1994US
Publication Language English (EN)
Filing Language English (EN)
Designated States
Title
(EN) ASSISTANCE REQUEST SYSTEM FOR NETWORKED MULTIMEDIA WORKSTATIONS THAT PROVIDES REMOTE LAUNCHING OF FILES
(FR) SYSTEME DE DEMANDE D'ASSISTANCE POUR STATIONS DE TRAVAIL MULTIMEDIA EN RESEAU AVEC TELE-LANCEMENT DE FICHIERS
Abstract
(EN)
A supervisory arrangement for a networked multimedia computing system provides features which facilitate the use and control of the networked system. One disclosed feature enables slave workstations to request attention from a master station. At the master workstation, multiple requests are prioritized in order of receipt, so that a supervisor or administrator is prompted to respond to the oldest pending request. As soon as the request is responded to, for example by audio communication with the slave station, the request is automatically cleared without the need for any input by the administrator or the person who made the request.
(FR)
La présente invention concerne un agencement de supervision pour système informatique multimédia en réseau comportant des dispositifs facilitant l'utilisation et la gestion du système en réseau. L'un des dispositifs de la présente invention permet à des stations de travail asservies d'appeler l'attention d'une station maîtresse. Au niveau de la station de travail maîtresse, les demandes multiples sont classées par ordre de priorité selon l'ordre de réception de façon qu'il soit demandé au gestionnaire ou à l'administrateur de répondre à la demande d'intervention la plus ancienne. Dès que la demande d'intervention est satisfaite, par exemple par communication audio avec la station asservie, la demande est automatiquement supprimée sans intervention de l'administrateur ou de la personne qui a fait la demande d'intervention.
Also published as
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