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1. CA2820442 - USER GUIDANCE WITH MOBILE ELECTRONIC DEVICES

Note: Text based on automatic Optical Character Recognition processes. Please use the PDF version for legal matters

[ EN ]
CLAIMS:
1. An elevator installation user guidance method comprising: receiving location information from a portable electronic device at an area served by an elevator installation, the location information being based at least in part on data read by the portable electronic device from an optical code or a radio tag located at the area served by the elevator installation; receiving one or more user destinations from the portable electronic device; and transmitting user guidance information to the portable electronic device, the user guidance information being based at least in part on the location information and the one or more received user destinations.
2. The user guidance method of claim 1, wherein at least a portion of the user guidance information is provided by an elevator control system.
3. The user guidance method of claim 1, further comprising authenticating the portable electronic device.
4. The user guidance method of claim 1, further comprising setting an elevator car arrival time based at least in part on the location information.
5. The user guidance method of claim 1, further comprising transmitting possible destination information to the portable electronic device, the received one or more user destinations being selected from one or more destinations described in the transmitted possible destination information.
6. The user guidance method of claim 1, wherein the transmitting and the receiving occur over the internet.
7. The user guidance method of claim 1, wherein the user guidance information includes a movement direction for a user.
8. The user guidance method of claim 1, wherein the location information is based at least in part on data read from the optical code.
9. The user guidance method of claim 1, wherein the location information is based at least in part on data read from the radio tag.
10. An elevator installation comprising: a location information tag comprising an optical code or a radio tag, the location information tag being positioned in an area served by the elevator installation; an elevator control system; and a computer coupled to the elevator control system, the computer being programmed to perform a method, the method comprising, receiving starting location information from a portable electronic device at the area served by the elevator installation, the starting location information being based at least in part on data read by the portable electronic device from the location information tag, receiving one or more user destinations from the portable electronic device, and transmitting guidance information to the portable electronic device, the guidance information being based at least in part on the starting location information and the one or more user destinations.
11. The elevator installation of claim 10, wherein the area served by the elevator installation comprises a room, the location information tag being located in the room, the location information tag being one of a plurality of location information tags located in the room.
12. The elevator installation of claim 10, wherein the user guidance information comprises an elevator assignment.
13. The elevator installation of claim 12, wherein the elevator assignment is based at least in part on an identification of a user of the portable electronic device.
14. The elevator installation of claim 10, further comprising a transceiving means for sending a first set of data to the portable electronic device and receiving a second set of data from the portable electronic device.
15. One or more computer-readable storage media having encoded thereon instructions that, when executed by a mobile electronic device, cause the mobile electronic device to: read information from an optical code or from a radio tag, the optical code or the radio tag being located at an area served by an elevator installation; send location information to the elevator installation, the location information being based on the information read from the optical code or from the radio tag; send destination information to the elevator installation; and receive from the elevator installation guidance information based on the location information and the destination information.
16. The one or more computer-readable storage media of claim 15, further including instructions that when executed enable the mobile electronic device to receive a list of possible destinations from the elevator installation, the sent destination information indicating a selected destination from the received list of possible destinations.
17. One or more computer-readable storage media having encoded thereon instructions that, when executed by a processor, cause the processor to: receive starting location information from a portable electronic device at an area served by an elevator installation, the starting location information being based at least in part on data read by the portable electronic device from a location information tag at the area; receive an indication of one or more user destinations from the portable electronic device; and
transmit guidance information to the portable electronic device, the guidance information being based at least in part on the starting location information and the one or more user destinations.
18. The one or more computer-readable storage media of claim 17, wherein the location information tag includes a radio tag and an optical code.
19. The one or more computer-readable storage media of claim 17, further including instructions that when executed enable the processor to send to the portable electronic device a description of possible destinations reachable from the area served by the elevator installation.
20. The one or more computer-readable storage media of claim 17, further including instructions that when executed enable the processor to send at least one instruction to an elevator control system based on the one or more user destinations.