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1. CA2641693 - ORDER TAKING SYSTEM FOR A QUICK SERVICE RESTAURANT USING MULTIPLE WIRELESS COMMUNICATION CHANNELS

Office
Canada
Application Number 2641693
Application Date 01.02.2007
Publication Number 2641693
Publication Date 23.08.2007
Publication Kind A1
IPC
H04L 12/28
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
12Data switching networks
28characterised by path configuration, e.g. LAN or WAN
H04B 7/26
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
BTRANSMISSION
7Radio transmission systems, i.e. using radiation field
24for communication between two or more posts
26at least one of which is mobile
CPC
G06Q 30/00
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
30Commerce, e.g. shopping or e-commerce
G06Q 50/12
GPHYSICS
06COMPUTING; CALCULATING; COUNTING
QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
50Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
10Services
12Hotels or restaurants
Applicants 3M INNOVATIVE PROPERTIES COMPANY
Inventors AWISZUS, STEVEN T.
Priority Data 11276044 10.02.2006 US
Title
(EN) ORDER TAKING SYSTEM FOR A QUICK SERVICE RESTAURANT USING MULTIPLE WIRELESS COMMUNICATION CHANNELS
(FR) SYSTEME DE PRISE DE COMMANDE DESTINE A UN RESTAURANT DE RESTAURATION RAPIDE FAISANT APPEL A PLUSIEURS CANAUX DE COMMUNICATION SANS FIL
Abstract
(EN)
Order taking system for a quick service restaurant enabling a customer to place an order for an item from a drive-through lane, the quick service restaurant having a plurality of staff persons for completing the order. A drive-through order point is positioned in the proximity of the drive-through lane. A plurality of wearable headsets are adapted to be used by the plurality of staff persons. A first wireless voice communication link exists between the drive-through order point and a base station. A second wireless voice communication link exists between the base station and the plurality of headsets. At least one of the plurality of staff persons is able to communicate by voice with the customer at the drive-through lane using the first wireless voice communication link and the second wireless voice communication link. A third wireless voice communication link may exist between the drive-through order point and at least one of the plurality of headsets allowing the drive-through order point to function as a repeater in voice communications between the base station and at least one of the plurality of staff persons. A fourth wireless voice communication link may exist between one the plurality of headsets and another of the plurality of headsets allowing the first of the plurality of headsets to function as a repeater in voice communications between the base station and at least one of the plurality of staff persons.