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1. IN4168/CHENP/2008 - ORDER TAKING SYSTEM FOR A QUICK SERVICE RESTAURANT USING MULTIPLE WIRELESS COMMUNICATION CHANNELS

Office
India
Application Number 4168/CHENP/2008
Application Date 07.08.2008
Publication Number 4168/CHENP/2008
Publication Date 13.03.2009
Publication Kind A
IPC
H04L 12/28
HELECTRICITY
04ELECTRIC COMMUNICATION TECHNIQUE
LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
12Data switching networks
28characterised by path configuration, e.g. LAN or WAN
Applicants 3M INNOVATIVE PROPERTIES COMPANY
Inventors AWISZUS, STEVEN T.,
Priority Data 11276044 10.02.2006 US
Title
(EN) ORDER TAKING SYSTEM FOR A QUICK SERVICE RESTAURANT USING MULTIPLE WIRELESS COMMUNICATION CHANNELS
Abstract
(EN)
Order taking system for a quick service restaurant enabling a customer to place an order for an item from a drive-through lane, the quick service restaurant having a plurality of staff persons for completing the order. A drive-through order point is positioned in the proximity of the drive-through lane. A plurality of wearable headsets are adapted to be used by the plurality of staff persons. A first wireless voice communication link exists between the drive-through order point and a base station. A second wireless voice communication link exists between the base station and the plurality of headsets. At least one of the plurality of staff persons is able to communicate by voice with the customer at the drive-through lane using the first wireless voice communication link and the second wireless voice communication link. A third wireless voice communication link may exist between the drive-through order point and at least one of the plurality of headsets allowing the drive-through order point to function as a repeater in voice communications between the base station and at least one of the plurality of staff persons. A fourth wireless voice communication link may exist between one the plurality of headsets and another of the plurality of headsets allowing the first of the plurality of headsets to function as a repeater in voice communications between the base station and at least one of the plurality of staff persons.